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General conditions of sale


1.1.“Site” is the website, dedicated to the sale of MEJANA brand products.
1.2.“Customer” is the person (natural or legal person) who makes the purchase on the Site, accepting the general conditions of sale.


1.3. “EPI” is EPI srl, headquartered in Via magistretti, 10– 20128 Milan, a company registered with C.C.I.A.A. of Milan at No. 359848 of the List of Companies – C.F. – P. IVA n. 11670080156.

1.4. “Order” is the request form for goods for sale, filled out by the Customer through the Site.

1.5. “Products” are the goods sold on the Site, according to the general conditions of sale.

1.6. “Customized products” are the goods characterized on request and specific indication of the Customer.

1.7. “Price” is the consideration for the sale of goods only.

1.8. “Contract” is the distance contract covering the sale of the products, according to the general conditions of sale.

1.9. “Parties” are MEJANA (Scapecchi snc G. & C.) and the Customer.



2.1. The products are on sale according to the terms and conditions of the contract published on the website at the time of the order.

2.2. In order to proceed to a purchase, the Customer must follow the following methods:

  1. I) select the product and press the button“add to cart”: at that point will appear the summary of the main characteristics of the chosen product and the indication of the total price due, including shipping costs (excluding only any customs duties, where applicable) and taxes;
  2. II) press the button“proceed to checkout” and fill in the request form (“Order”), indicating the payment method chosen; the Customer, before proceeding to the next step, is required to verify the accuracy of the data entered, for which it is responsible;

III) take view of these general terms and conditions of contract by pressing the relevant button and  express the acceptance of the same by clicking on the box next to the inscription “I accept the terms and conditions of sale”;

  1. IV) activate the button“buy”: the button will highlight, as by law, that the forwarding of the order implies the obligation to pay the goods that you are going to buy.


2.3. As a result, the Customer will receive a confirmation of the order in which the type of products ordered, the price of each of them, the related taxes, the delivery costs, the method of payment chosen and will be reported the existence of the right of withdrawal referred to in art. 8, exercisable under the relevant conditions.

2.4. The contract is concluded and binding for the parties when MEJANA sends the Customer the confirmation of the order to the e-mail address indicated in the registration to the site.


2.5. The contract will be archived with the possibility for the Customer to have access to it through

2.6. The realization and supply of personalized products offered for sale through the site is subject to a specific request from the Customer, to be formulated following the indications present in the site itself.Advance payment is required for the purchase of such products and the right of withdrawal from the purchase contract is excluded.

2.7. In addition to Italian, the contract may be concluded in one of the following languages: English.



3.1. The delivery of the products to the delivery address indicated by the customer in the order is made by express courier.

3.2. Delivery times of products: 24-48 hours for Italy, 48-72 hours for Europe, 3 or more working days for non-European countries, 24 hours after receipt of the order by MEJANA. The timing is indicative and not strictly binding for MEJANA. In any case, delivery shall take place at the latest 30 days after the date of conclusion of the contract.


3.3. If the goods are not delivered within the agreed period or within 30 days, the Customer must contact the Customer Service to agree on the execution of a delivery within an additional time appropriate to the circumstances and is entitled to terminate the contract only if the additional term so granted should expire without the goods having been delivered to him.

3.4. In case of unavailability of one or more products, which occurs after the order confirmation, MEJANA will notify the Customer by email, except to proceed to the shipment of the remaining products ordered by the Customer. In this case the contract will remain valid only for the products actually shipped and the Customer will not be able to refuse partial delivery or payment of the goods actually delivered, nor shall he be entitled to compensation or compensation, but only to receive the refund of the price corresponding to the product or products unavailable, if already paid.

3.5. Products sold in limited edition are to be considered subject to availability.



4.1. In order to purchase the products it is not necessary to make a prior registration. The user of the site can still choose to register: registration is free, fast and does not involve any purchase obligation. Upon making the first order, the Customer will be automatically registered and will receive a generic password, which can be changed immediately by the link in the confirmation email. The Customer undertakes to communicate correct, truthful and complete data concerning: personal details, personal details, other information useful to the processing of the order.

4.2. The customer is obliged to keep a copy of the purchase confirmation sent by MEJANA.COM to the e-mail address indicated by the customer in the registration to the website.



5.1. Prices are expressed in Euro (€) and include the Value Added Tax (VAT) applicable to the respective product categories.

5.2. The resulting total price at the end of the order is inclusive of shipping costs, but not of any customs duties and/or additional sales taxes, necessary for the import of the goods into foreign territory.Any additional charges for customs clearance operations shall be borne exclusively by the consignee of the shipment.

5.3. The price must be paid:

– at the time of placing the order, for prepayment by credit card or PayPal

– at the time of placing the order, for advance payment by bank transfer.

5.4. The invoice request must be made at the same time as the order.

The customer will have to click REQUEST INVOICE and complete the required parts.

Number of the order

social reason

Address of invoicing

Invoicing requests made in the days following the date of acceptance of the order will not be accepted and not at the same time as the order.



6.1. In the event that the contract cannot be carried out, even in part, due to unavailability of the goods or other cause of force majeure, MEJANA will neither notify the Customer by email within thirty days from the day of the transmission of the order and will be released from any of its obligations, except for the reimbursement of any sums already paid by the latter.



7.1. The contract does not confer on the Customer any right on trademarks, logos and other distinctive signs of various kinds present on the site, nor on its contents.



8.1. In the event that the Customer identifies a lack of conformity of the product, and is a consumer, the same may request the repair or replacement without charge, where possible and not excessively burdensome, and if these are not possible or would be excessively burdensome, may request an appropriate price reduction or termination of the contract. However, termination of the contract is excluded in the event of minor non-conformities.

8.2. As a result of the complaint MEJANA will provide in a reasonable time to the withdrawal of the product from the Customer and, after verification of the existence of the difference, to the replacement of the same or, using the conditions, partial or full reimbursement of the price; however, MEJANA may propose alternative remedies available, such as, as an example, the replacement of the product with other of different nature but equivalent value, chosen among those displayed on the site, or the release of a voucher of value corresponding to the amount paid, to be used later by contacting the Customer Service; in case the Customer accepts, EPI will perform the specifically proposed Remedial Performance.





10.1. All communications between the parties must be made in writing and sent to the address of the other party indicated, for MEJANA, in these terms of contract and, for the Client, in the same order.


10.2. The communications transmitted to the e-mail address of the other Party, as identified above, as an alternative to the postal address MEJANA SNC– Via Tommaso Marino, are also validly sent in writing, 7– 20121 MILANO– Italy.


11.1. The parties, by concluding the contract under art. above. 2, agree that the same is governed by Italian law and subject to Italian jurisdiction, and that the application to it of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

11.2. Any dispute concerning the validity, execution or interpretation of the contract and its effects shall be the exclusive jurisdiction of the Court of Milan.


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